All Systems Operational
Secure Manager Operational
Secure Administration System (SAS) Operational
Secure Email Operational
Secure Chat Operational
Secure Voice Operational
Secure BlackBerry Operational
Secure Phone SIM Card Service Operational
Secure BlackBerry SIM Card Service Operational
Network Infrastructure Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 31, 2020

No incidents reported today.

May 30, 2020
Secure Chat - Service Outage
Resolved - The issue has been resolved.
May 30, 19:06 EEST
Update - We are continuing to investigate this issue.
May 30, 16:59 EEST
Investigating - We're experiencing a partial outage with our Secure Chat infrastructure and are currently looking into the issue.

Thank you for your patience!
Secure Group Support
May 30, 16:33 EEST
May 29, 2020

No incidents reported.

May 28, 2020
SAS - Scheduled Maintenance (3.2.0 Version Release)
Completed - The scheduled maintenance has been completed.
May 28, 12:00 EEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 10:00 EEST
Scheduled - SAS will undergo planned maintenance at 10:00 AM GMT+3 and will be unavailable for about 2 hours.

We apologize for the inconvenience, but this is done to improve your experience with the system.

Thank you for your patience!
Secure Group Support
May 28, 09:34 EEST
May 27, 2020

No incidents reported.

May 26, 2020

No incidents reported.

May 25, 2020

No incidents reported.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020

No incidents reported.

May 21, 2020
Network Infrastructure - Outage
Resolved - This incident has been resolved.
May 21, 11:07 EEST
Investigating - We're experiencing a major outage with our Network Infrastructure and are currently looking into the issue.

Thank you for your patience!
Secure Group Support
May 21, 10:41 EEST
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020
Enrollment service - Partial Outage
Resolved - This incident has been resolved.
May 18, 21:54 EEST
Investigating - We are currently experiencing a partial outage affecting some systems at our data center in Bulgaria. This is believed to be related to power routing subsystems for this data center at this time. Our engineers are actively working with our upstream providers to restore service as quickly as possible.

Please, note that this issue is affecting our enrollment service and users might experience problems while trying to enroll.

Thank you for your patience!
Secure Group Support
May 18, 17:03 EEST
May 17, 2020

No incidents reported.

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