All Systems Operational
Secure Manager   Operational
Secure Administration System (SAS)   Operational
Secure Email   Operational
Secure Chat   Operational
Secure Voice   Operational
Secure BlackBerry   Operational
Secure Phone SIM Card Service   Operational
Secure BlackBerry SIM Card Service   Operational
Network Infrastructure   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 11, 2018

No incidents reported today.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018
Resolved - This incident has been resolved.
Dec 7, 13:10 EET
Investigating - We would like to inform you that you may experience issues on O2 UK network. There was a network issue overnight which has affected the whole of UK.

We sincerely apologise for the inconvenience caused.

Thank you for your patience while we relay with the network team to resolve this as soon as possible.

Regards,
SG Support Team
Dec 6, 14:22 EET
Dec 6, 2018
Update - The server upgrade and optimization are now completed.

Thank you for your patience!
Secure Group Team
Dec 6, 09:16 EET
Completed - The scheduled maintenance has been completed.
Dec 6, 09:15 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 08:00 EET
Scheduled - Secure Chat infrastructure will undergo planned server update and overall infrastructure optimization at 08:00 a.m EET.

As a result of this upgrade and optimization, users will benefit from much-improved system stability, reliability, and availability.

A new version of Secure Chat is also expected to be released early next week.

This upgrade is not expected to affect our users, but in case it does, please accept our apologies.

Thank you for your patience!
Secure Group Support
Dec 5, 17:05 EET
Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018
Completed - The scheduled maintenance has been completed.
Nov 29, 11:30 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 29, 10:30 EET
Scheduled - SAS will undergo planned maintenance at 10:30 AM GMT+2 and will be unavailable for about an hour.

We apologize for the inconvenience, but this is done to improve your experience with the system.

Thank you for your patience!
Secure Group Support
Nov 29, 09:57 EET
Nov 28, 2018

No incidents reported.

Nov 27, 2018
Resolved - The incident has been resolved.
The cause of the issue has been fixed and the component upgraded to prevent any such occurrences in the future.

Thank you for your patience!
Secure Group Team
Nov 27, 18:09 EET
Investigating - We're experiencing a partial outage with Secure Blackberry functionality and are currently looking into the issue. Already enrolled users should not experience any major issues.

Thank you for your patience!
Secure Group Support
Nov 27, 17:26 EET
Completed - The scheduled maintenance has been completed.
Nov 27, 11:00 EET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 10:00 EET
Scheduled - Secure Manager will undergo planned maintenance at 10:00 GMT+2 and will be unavailable for about 1 hour.

We apologize for the inconvenience, but this is done to improve your experience with the system.

Thank you for your patience!
Secure Group Support
Nov 27, 07:45 EET