Secure Group Status

All Systems Operational

Secure Manager Operational

Secure Administration System (SAS) Operational

Secure Email Operational

Secure Chat Operational

Secure Voice Operational

Secure BlackBerry Operational

Secure Phone SIM Card Service Operational

Secure BlackBerry SIM Card Service Operational

Network Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 16, 2018

No incidents reported today.

Aug 15, 2018

No incidents reported.

Aug 14, 2018

No incidents reported.

Aug 13, 2018

No incidents reported.

Aug 12, 2018

No incidents reported.

Aug 11, 2018

No incidents reported.

Aug 10, 2018

SecureChat maintenance

Completed - The scheduled maintenance has been completed.
Aug 10, 10:20 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 10:00 EEST

Scheduled - SecureChat maintenance
Aug 10, 09:48 EEST

Aug 9, 2018

Secure Chat - Partial Outage

Resolved - During the process of upgrading our Secure Chat infrastructure security, we encountered an unexpected issue. This resulted in some of the users going offline.

The issue has been resolved and it is only a matter of time until all the users have reconnected. As a quick workaround, you can simply exit the app and log back in.

Thank you for your patience!
Secure Group Support
Aug 9, 18:47 EEST

Aug 8, 2018

No incidents reported.

Aug 7, 2018

SAS scheduled maintenance - OS updates

Completed - The scheduled maintenance has been completed.
Aug 7, 09:50 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 7, 09:30 EEST

Scheduled - SAS scheduled maintenance - OS updates
Aug 7, 09:23 EEST

Aug 6, 2018

Secure Manager - Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Aug 6, 11:00 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 10:00 EEST

Scheduled - Secure Manager will undergo planned maintenance at 10:00 GMT+3 and will be unavailable for about 1 hour.

We apologize for the inconvenience, but this is done to improve your experience with the system.

Thank you for your patience!
Secure Group Support
Aug 3, 16:57 EEST

Aug 5, 2018

Network Infrastructure - Partial Outage

Resolved - The issue has been resolved.

We`re sorry for the inconvenience.

Secure Group Support
Aug 5, 04:37 EEST

Investigating - We're experiencing a partial outage with the Network Infrastructure and are currently looking into the issue.

Thank you for your patience!
Secure Group Support
Aug 5, 04:06 EEST

Aug 4, 2018

Infrastructure Maintenance

Completed - The scheduled maintenance has been completed.
Aug 4, 06:40 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 06:30 EEST

Scheduled - Secure Group's server infrastructure will undergo planned maintenance on the 4th of August at 6:30 EEST. This is part of our ongoing effort to provide industry-leading user experience and security. We are expecting 3-4 minutes downtime.

We apologize in advance.

Thank you for your understanding!

Secure Group Support
Aug 3, 00:27 EEST

Aug 3, 2018

Chat server maintenance

Completed - The scheduled maintenance has been completed.
Aug 3, 09:30 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 09:15 EEST

Scheduled - Chat server maintenance
Aug 3, 09:12 EEST

Aug 2, 2018

Chat server maintenance

Completed - The scheduled maintenance has been completed.
Aug 2, 15:15 EEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 2, 14:45 EEST

Scheduled - Chat server maintenance
Aug 2, 12:06 EEST