Secure Group Status

All Systems Operational

Secure Manager Operational

Secure Administration System (SAS) Operational

Secure Email Operational

Secure Chat Operational

Secure Voice Operational

Secure BlackBerry Operational

Secure Phone SIM Card Service Operational

Secure BlackBerry SIM Card Service Operational

Network Infrastructure Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 26, 2020

No incidents reported today.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

SIM Service / IMSI1 / partial outage

Resolved - The incident on IMSI1 has been resolved.

However as there are many devices trying to connect at the same time, you may experience some delay in coming back online.

Thank you for your patience and apologies for the inconvenience caused!
Sep 23, 18:56 EEST

Investigating - Our network provider IMSI 1 is currently experiencing a partial service outage . Some of the users that are connected to IMSI1 network, may lose data connectivity. We are working on restoring the services as soon as possible.

Thank you for your patience!
Secure Group Support
Sep 23, 16:35 EEST

Sep 22, 2020

Secure Chat - Partial Outage

Resolved - The incident has been resolved.

Thank you for your patience.

Secure Group Team
Sep 22, 17:17 EEST

Investigating - We're experiencing a partial outage and are currently looking into the issue.

Thank you for your patience!
Secure Group Support
Sep 22, 16:58 EEST

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

Secure Sim - Degraded performance

Resolved - The incident has been resolved.

Thank you for your patience!
Secure Group Support
Sep 17, 06:22 EEST

Identified - We're experiencing degraded performance with Secure Sim product and are currently looking into the issue.

Thank you for your patience!
Secure Group Support
Sep 16, 18:42 EEST

Sep 16, 2020

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.